Refund policy
At Greenstark Electronics Private Limited, customer satisfaction is our priority. Please read our return and refund policy carefully.
Return Eligibility
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Returns must be requested within 7 days of delivery.
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The product must be unused, in original condition, and in its original packaging.
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An unboxing video is mandatory in case of damaged, defective, or wrong product claims.
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Returns will not be accepted for physically damaged products caused by improper installation or misuse.
Non-Returnable Items
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Products damaged due to incorrect wiring, voltage fluctuations, water damage, or unauthorized repair attempts.
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Used or installed products (unless found defective by our technical team).
Return Process
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Contact our support team with your order details.
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Share images/videos (if applicable).
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Once approved, we will arrange pickup or provide return shipping instructions.
Refund Policy
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After receiving and inspecting the returned product, refunds will be processed within 5–7 business days.
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Refunds will be credited to the original payment method.
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For COD orders, refund will be processed via bank transfer (customer must provide bank details).
Replacement
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In case of manufacturing defects, we offer replacement after verification by our technical team.
For return or refund requests, contact us at:
📧 info@greenstark.in
📞 +91-9801779787
We are committed to providing reliable products and transparent service.
